About us

We believe in the value of human conversations.

Where we started.

Contented was founded in Christchurch, New Zealand in 2023 by Hannah Hardy-Jones and Lucy Pink, who met at a start-up incubator.

Between Hannah’s background in HR and mental health, and self-taught coder Lucy’s obsession with product, they discovered two things: conversations are massively underused in business, and the AI tools capturing them are average, at best.

How we’re growing.

Contented is trusted by hundreds of organisations globally. We support teams across professional services, construction, government, and enterprise - collectively producing more than 16,000 documents a month. Our customers have captured millions of minutes of conversations.

What drives us.

We believe conversations are the most underutilised resource in the world. They deserve to be protected, shaped and carried further. Our aim is to become the trusted solution for turning conversations into valuable, lasting assets; across both work and life.