Building technology that brings back the joy of work.

In a room full of professionals, Leanne Crozier, Director at Decipher Group Limited, stood up and said:

‍"Contented has helped me fall back in love with my job."

That's the kind of feedback that makes the whole thing worth it. After years of building Contented, listening to users, working with great companies (like Decipher Group, more on them in a moment), there's nothing better than hearing the product has helped someone love their work again. It's why we started.

A business built on relationships

For the past 17 years, Leanne has led Decipher Group with a focus on building meaningful relationships. That focus has made Decipher one of the top executive and management-level recruitment firms in New Zealand and Australia, known for understanding what actually drives executive success.

In an industry where reading people is everything, Decipher stands out for matching not just skills, but mindsets and values.

You feel it when you're with them. They're passionate about their clients, their work, their team. A fab team to be around.

But like a lot of high-achieving professionals, Leanne was stuck in a familiar bind: the very tools she needed to do the job well, notes and documentation during client and candidate meetings, were putting a barrier between her and the human connection she valued most.

Removing the barrier

What's happening at Decipher now shows what's possible when you take that barrier away.

The team has gained back 25% of their week since adopting Contented. That's roughly a day, every week, back in their hands.

The rest of the story isn't in the metrics. As Matthew Mark, CEO, told the room, the team has been able to do significantly more each day while keeping the high-quality service Decipher is known for, and the recovered time has gone into deepening relationships with their partners.

"We can't unsee the inefficiencies now," Matthew said. "It's been an exciting journey of efficiency gained, and consistency of messaging."

A team that gets it

What's striking about Decipher's journey is how the whole team has embraced Contented. When we first met them it was clear they were driven by passion, hard work, and solid processes.

Everyone brought something to it. Sara, their superstar EA, gave invaluable input on template optimisation. Matthew brought the vision and strategic implementation. Leanne shaped workflows and business processes. Elise, Kerry, Josh, Lisa, and Sarah each added their own perspective and enthusiasm.

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Today, their bespoke Contented workspace turns meetings, internal brainstorms, and musings into useful content and insights. Work that used to take hours now happens in the background, letting the team focus on what they do best: building meaningful connections and finding the right match between candidate and opportunity.

The takeaway

Sometimes the biggest thing a tool can do isn't what it adds, but what it takes away. In this case, the barriers to human connection.

The Contented team is stoked to have Decipher Group's support. Their commitment to clients, team, and innovation makes them a real asset to the Christchurch business and recruitment communities.