New workspace dashboard for admins.
Contented workspace admins can now manage users, view usage statistics, and download CSV reports from the new workspace dashboard. If you're responsible for keeping your team's Contented workspace in shape, this is for you.
The dashboard gives admins a clear view of how the organisation is using Contented, with metrics to monitor usage, manage users, and track adoption over time.
At a glance, you can now:
- See total usage to date: recordings, hours used, outputs generated, and active users.
- Track adoption month by month, and export the data as CSV.
- View user analytics, including spotting inactive accounts.
- Delete users, with a built-in 24-hour window to reverse the action if needed.
Where to find it
The dashboard lives in the same place it always has, through the dropdown menu in the corner of your workspace. It's just been renamed to 'Workspace dashboard'. Only users with admin permissions will see it.
What's in there
Four tabs at the top:
- Overview: graph of monthly trends and a summary of which templates were used most, filterable by module.
- Users: user management, including removing users from your workspace.
- Analytics: usage analytics by user, showing volume of recordings, hours, and last activity.
- Billing: coming soon
See monthly trends
The monthly trends graph on the Overview page lets you track usage over time. Toggle between three metrics:
- Recordings: number of recordings created each month.
- Hours: hours of recordings across all users each month.
- Outputs: number of outputs generated each month.
Review output volumes
See which templates your team uses most, filterable by module. Useful for understanding adoption and spotting where there's room to grow.
Manage users
The Users tab lets you view and manage everyone in your workspace.
Deleting users: remove users from the workspace using the rubbish bin icon.
The 24-hour window: when you delete a user, you'll see a confirmation prompt: "Are you sure? The user and their recordings will be scheduled for deletion in 24 hours." This is your safety net before anything is permanently removed.
Cancelling a deletion: you can cancel a scheduled deletion from the admin dashboard within that 24-hour window. Message us if you need a hand with this.
Keeping a user's recordings: if you need to retain their recordings while removing their access, get in touch with us before you start the deletion.
Analytics
The Analytics tab gives you an overview of how each person in your workspace is engaging with Contented: number of recordings, hours, last activity, and whether their usage is trending up or down.
Download the full picture as a CSV by clicking the Download button.
What's coming
A few more features are on the roadmap but not yet in the dashboard:
- View membership plan details
- Assign admin roles
- SSO and billing management
- Email address changes
- Enhanced reporting, including AI-generated usage summaries
A few best practices
- Review usage monthly. Check the analytics section regularly to track adoption trends across your team.
- Keep your user list tidy. Periodically review and remove inactive accounts to keep your data accurate.
- Think about recordings before deleting. Decide whether a departing user's recordings need to be retained before you initiate deletion. Once the 24-hour window closes, they're gone.
Need help?
The fastest way to reach us is through the support widget inside your workspace. You can also email support@contentedai.com for:
- Retaining recordings when removing a user;
- Cancelling a scheduled user deletion;
- Technical issues with the dashboard;
- Feature requests or questions.