AI that helps you "fall back in love" with your job.

Better conversations, deeper insights, and more of the work you love.

Decipher Group solves strategic people problems. This executive recruitment firm operates with a small team, placing senior leaders across commercial, public sector and local government organisations in New Zealand. For Leanne Crozier, Director and Co-founder, success means finding the right person for the role, not the first available one. 

When your business runs on understanding people, the quality of your conversations is everything.

Recruiters at Decipher move through a high volume of meetings. Before Contented, those conversations came with an open laptop and an advisor split between listening and typing. Candidate reports took two to three hours to write up.

With Contented, those notes take 10 minutes, and go straight to the client and the document management system. The team has freed up a day a week to connect with clients and job-seekers, and they've got back what they enjoy most about work:

"It's helped me fall in love with my job again," Leanne says.

Recruiters are now fully present in every meeting. They're out of the office, growing the business, building client relationships and being visible in the market, while Contented captures everything, in the background.

Every candidate profile that reaches a client is formatted consistently, on brand, and built from Decipher's templates across their full process. Internally, the team uses Contented for meeting minutes and action points too.

They affectionately call Contented "Roxy", because it's their office rock star.

"We don't actually talk about it as AI," says Sara Syme, Business operations manager.

"It's a business tool that has been designed purposely for us. The value that it's added is huge. And that's the difference between dumping something into ChatGPT, because it's not the same thing at all."

Contented handles the capture, and Decipher handles the connection.

What does it mean for the organisation?

From the first client briefing to the final reference check, each stage of Decipher's process runs through Contented. Custom templates mean outputs are consistent regardless of who conducted the meeting. Internally, meeting minutes and action points are captured and turned around quickly, keeping the small, busy team aligned without an admin drag.

"The quality of the conversations we have is so different now. Even in our team meetings, we very quickly have minutes with actions. It's fantastic," says Leanne. "I can't even imagine having to do what we used to do."

What does it mean for the client?

Because Contented captures conversations in full, candidate profiles reflect what was said, not what a notetaker remembered or emphasised under pressure. The result is a more complete and objective picture of every candidate. 

"Everything that goes to a client is consistently the same formatting. When they receive the full report, it's completely on brand and consistently gorgeous," says Sara.

What does it mean for recruiters?

The skills that make the Decipher team excellent at their jobs are now the skills they spend their time on: conversations, relationships, judgement.

"It's made a huge difference to the recruiters' lives. They can get out there and meet new clients, existing clients. They can grow the business," says Sara.

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