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What is a follow-up email template?
A follow-up email is the recap you send to everyone who was in the meeting - or who needs to know what happened in it - summarising what was discussed, what got decided, who's doing what, and when it's all happening. It keeps momentum alive and makes sure nobody walks away with a different version of events. It's also great for following up with a client to summarise what you discussed and the next steps.
Contented writes it for you straight from the recording, using the language and phrasing from the meeting, so it sounds like you, not like an assistant who cobbled it together from notes.
How to use a follow-up email template
Record your meeting in the Contented app, select the follow-up email template, and download a draft ready to send within minutes.
1. Record your conversation
Capture your meeting in the Contented app. It works for internal team sessions, client calls, prospect meetings, board reviews, or any conversation that needs a written recap or follow up email sent afterwards.
2. Select the follow-up email template
Choose follow-up email from your Contented workspace. Contented identifies the key decisions, action items, owners, deadlines and supporting context from the discussion, and assembles them into an email that reflects your voice and tone.
3. Review and export
Review the draft, make any adjustments, and export as a Word document or copy straight into your email.
Who uses a follow-up email template?
Anyone who runs meetings where the outcomes need to be communicated clearly afterwards. So, basically, everyone.
A few examples:
- Account managers wrapping up client calls who need to confirm next steps in writing.
- Sales teams following up with prospects after discovery meetings.
- Project managers closing out steering committee meetings or sprint reviews.
- Consultants and agencies sending post-workshop summaries to clients.
- Board chairs circulating informal recaps after a meeting.
What's in a follow-up email template?
- A subject line that reflects the meeting, not a generic "Meeting recap".
- A natural opening that acknowledges the meeting and sets the tone, written in the sender's own voice.
- Key decisions summarised with the supporting rationale.
- Action items broken down by owner, with deadlines and any conditions attached where they were agreed in the meeting.
- A clear close covering next steps, upcoming meetings, or anything outstanding.
- Export-ready as Word, or copy-paste straight into your email.
FAQs
We encourage you to. The Contented app includes a consent reminder before you hit record. We've published a practical guide to asking for consent in a way that feels natural, not awkward. Download it here.
Record your conversation using the Contented app. The recording is transcribed, securely processed and synced to your Contented workspace, where you can turn it into documents, charts, analysis and more. Download as Word, PDF or CSV, share with your team and clients, or file for records.
No. Contented only works with what’s within the recording. It applies structured templates to your transcript rather than generating text from scratch, so there's no room for fabrication. Every output traces back to a speaker or timestamp, and you review and finalise everything before it leaves your team.