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What is a struggles template?
The things people are wrestling with rarely come out as a clean statement, but the struggles matter as much as the strengths when you're considering whether to hire someone, support them, build for them, or change something for them.
Contented's template surfaces struggles constructively, with each one explained alongside the context and a verbatim quote that grounds the interpretation in what the person said.
It's built directly from the recording, with the quotes drawn straight from the speaker and the struggles ordered by emphasis. It gives whoever's making the next decision a fuller picture, not just the polished version.
How to use a struggles template
Record your interview or meeting in the Contented app, pick the struggles template, and download a structured synthesis within minutes.
1. Record your conversation
Capture candidate interviews, user research sessions, performance reviews, exit interviews, customer discovery, and coaching conversations in the Contented app.
2. Select the struggles template
Choose struggles from your Contented workspace. Contented works through the recording, identifies the distinct struggles running through the conversation, names each one, explains what's underneath the surface, and anchors each with a verbatim quote from the speaker.
3. Review and export
Download as PDF or Word within minutes. Use it as input for a hiring decision, a research finding, a development plan, a product roadmap, or a one-to-one.
Who uses a struggles template?
Anyone who needs to understand what someone is up against, not just what they're aiming for.
A few examples:
- Recruiters and hiring managers after candidate interviews, where understanding a candidate's friction points and vulnerabilities is as important as understanding their strengths.
- People and HR leads conducting performance reviews, 1:1s, or exit interviews.
- UX and product researchers running user interviews, where users' struggles point directly to problems worth solving.
- Customer success teams running discovery or check-in calls.
- Coaches and therapists working with clients.
What's in a struggles template?
- Distinct struggles identified from the conversation, each with a short, descriptive name that frames the tension constructively.
- A short analytical paragraph against each struggle, explaining what's underneath the surface.
- A verbatim quote paired with each struggle, drawn directly from the recording.
- Struggles ordered by prominence so the most consistent or strongly emphasised tensions surface first.
- Direct language preserved throughout, so the synthesis stays grounded in what the person said, not how it might be paraphrased later.
- Export-ready as PDF or Word, suitable for the candidate file, research write-up, panel review, or one-to-one preparation.
FAQs
Yes, on team plans. We build custom templates that match your organisation's existing formats, branding and terminology. Every document Contented produces is then consistent with what your team already uses, regardless of who created it.
Yes. The Contented app lets you record any conversation directly from your phone or computer. No bots needed in the meeting. It also works offline, so you can capture meetings in locations without reliable signal and the recording will upload automatically when you're back online.
No. Your conversations are processed transiently and permanently deleted from your device - never stored or used to train AI models. Our AI sub-processors operate under legally binding zero data retention agreements. We never store your outputs in our applications.